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Discussion: Help - Can't change my email
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Posted Anonymously |
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jeremy_wetpaint |
1. RE: Help - Can't change my email
Sep 11 2007, 2:45 PM EDT
Make sure you're clicking on your username where it appears in the box just above the page toolbox on the right side of the page.
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Posted Anonymously |
2. RE: Help - Can't change my email
Nov 25 2007, 3:41 PM EST
how do i delete my profile?3 out of 3 found this valuable. Do you? |
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Posted Anonymously |
3. RE: Help - Can't change my email
May 19 2008, 8:25 AM EDT
I can't get my email account changed either. I access the Change Email Address by following the My Profile link on the left of the toolbar and then the Profile link. When I put my Yahoo email address in both the Email Address and Retype Email Address boxes and hit Save Updates, the screen changes and shows only a single link which says Sign In, but that link goes nowhere. I've tried logging out after this as well as going directly back to look at my Change Email Address again and the address is unchanged. I have tried this in both Firefox and Internet Explorer with the same results. I even changed it yesterday and came back today to see if it needed more time and still it was unchanged. Please help. Thanks. 4 out of 4 found this valuable. Do you? |
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Posted Anonymously |
4. RE: Help - Can't change my email
May 19 2008, 10:18 AM EDT
I am having the exact same issue. And I am not getting my email alerts either.
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jeremy_wetpaint |
5. RE: Help - Can't change my email
May 19 2008, 4:11 PM EDT
"I am having the exact same issue. And I am not getting my email alerts either. "You should be able to access your profile by signing in, clicking on "My Profile" > "Profile". Once you are viewing your profile page there will be an option to change your email address or edit your email notification settings. If you are still having trouble you should tell us what your username is and what type of browser you are using. 2 out of 2 found this valuable. Do you? |
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jeremy_wetpaint |
6. RE: Help - Can't change my email
May 19 2008, 4:21 PM EDT
Update:We discovered that there is a bug that is currently preventing changes to account information (email address, notification settings, etc). We will try to get a fix for this pushed out as soon as we can this week. 2 out of 2 found this valuable. Do you? |
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Posted Anonymously |
7. RE: Help - Can't change my email
Jul 14 2008, 7:29 PM EDT
I am having trouble changing my e.mail address also, l followed all the steps a few weeks ago, All my messages from the site are going to the old e.mail address, when l try to update on the site it tells me that that e.mail address is taken, well yes it will be, by me a few weeks ago. HELP!!!!!!!!!Foxy52 1 out of 1 found this valuable. Do you? |
G.C. |
8. RE: Help - Can't change my email
Oct 2 2008, 9:23 AM EDT
I hope this bug will work out - I want to change my e-mail address also, and get the message "address already taken", even though I don't have any account with that address. Also, same problems as others have reported - would like to be able to delete invitations (having sent more than one to the same person), and also I invited people who didn't understand the "user name" concept and just chose their last name, whereas they would like to change it to something more fun. Over all, Wet Paint is really easy to use though, and fast. Thanks for the effort!
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jeremy_wetpaint |
9. RE: Help - Can't change my email
Oct 2 2008, 11:09 AM EDT
Hi G.C.,The address already taken message only appears if you are trying to create a whole new account and you enter an email address that has already been used on an account. If you just want to change your email address on your existing account, then that's a different process. The instructions are here: http://www.wetpaintcentral.com/page/Change+Email%2FPassword 1 out of 2 found this valuable. Do you? |
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Posted Anonymously |
10. RE: Help - Can't change my email
Feb 2 2009, 11:00 AM EST
"Hi G.C.,This is pretty dumb. If someone cancels their account, the email address should be deleted also. It appears WETPAINT blocks use of that email adr FOREVER, which makes changing a username impossible. How lame. J.R. Chaffer / ex 'flss_ch' / ex Wetpaint 'Lost' wiki user - bye bye 1 out of 1 found this valuable. Do you? |
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Posted Anonymously |
11. RE: Help - Can't change my email
Feb 2 2009, 11:02 AM EST
"This is pretty dumb. If someone cancels their account, the email address should be deleted also. It appears WETPAINT blocks use of that email adr FOREVER, which makes changing a username impossible. How lame.- What's more, it appears the 'cancellation' never happens. I cancelled my account twice yesterday, yet am still getting email and notices. Further, I noticed I can still sign in under old username 'flss_ch'. Are you EVER GOING TO FIX THIS ?????? 1 out of 2 found this valuable. Do you? |
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Jason_wetpaint |
12. RE: Help - Can't change my email
Feb 2 2009, 11:26 AM EST
What you did was cancel your membership to a single site. You still have a Wetpaint account.If you would like to stop receiving any mail from Wetpaint, there's a couple of things you can do. 1. Log in, rejoin, change your email address to something fake, and then cancel your membership again. 2. Click the unsubscribe link in the emails you received. On the page that takes you to, click the link that says to remove you from all Wetpaint mails. 1 out of 1 found this valuable. Do you? |
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bedding7 |
13. RE: Help - Can't change my email
Feb 2 2009, 2:55 PM EST
"This is pretty dumb. If someone cancels their account, the email address should be deleted also. It appears WETPAINT blocks use of that email adr FOREVER, which makes changing a username impossible. How lame.Well, why would you need a different username? -Moderator Bedding7 Do you find this valuable? |
