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Discussion: Taken Username
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Anonymous |
Taken Username
Apr 10 2007, 12:04 PM EDT The invite people on my site wg-e1.de couldn't create an account. When they accept the invitaton and want to register, the wetpaint-site ALWAYS says that the Username is taken by another user. But it isn't so. What should I or the invited people do to join the site? 4 out of 6 found this valuable. Do you? |
 jeremy_wetpaint |
RE: Taken Username
Apr 11 2007, 2:16 PM EDT Instead of having them use the link in the invite, have them try going straight to your site and then clicking on the "Sign up" option. Let us know if that works any better. Do you find this valuable? |
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Anonymous |
Username runs
Apr 18 2007, 3:57 PM EDT So it runs. But I guess that user can't sign up, bevor they become an invitation ... it's bizzar. 0 out of 1 found this valuable. Do you? |
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Editor/Admin Editor/Admin |
RE: Taken Username
Jun 13 2008, 4:42 AM EDT "Instead of having them use the link in the invite, have them try going straight to your site and then clicking on the "Sign up" option. Let us know if that works any better."I'm encountering the same problem right now with stakeholders I've asked to preview my wiki before we change its status to public. Is there any progress being made on fixing the link in the Wetpaint-generated invitation? If invitees can't register because it appears to them that every possible combination of letters and numbers are taken as usernames, what is the point of the invite feature? Do you find this valuable? |
 Jason_wetpaint |
RE: Taken Username
Jun 13 2008, 11:58 AM EDT Invitation links work for a vast majority of the thousands of invitations that are received every day. For some people, for a variety of reasons, clicking the link sometimes does not work. They could be behind a very strict firewall at a school or a corporation. Their browser security settings could be too strict. Their anti-virus software could also be set up to block the kind of sign-on that we use. Sometimes people are forwarded an invitation that's already been used. We're re-working our invitation process in our next release and hope to have a lot of these issue worked out. As to user names being taken, Wetpaint user names are used on every Wetpaint wiki, not just on your wiki. Do you find this valuable? |
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Anonymous |
RE: Taken Username
Jun 15 2008, 10:49 PM EDT Thanks! That answers my question. Some of the individuals invited are indeed university professors. Do you find this valuable? |
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Editor/Admin Editor/Admin |
RE: Taken Username
Jun 15 2008, 11:52 PM EDT However, the system's response re username is confusing; a red herring to say the least. Can there not be a response that says something about "firewalls and browser settings". Cheers Do you find this valuable? |
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Jason_wetpaint |
RE: Taken Username
Jun 16 2008, 1:39 AM EDT It seems really strange to me that they would be seeing that error message for a random combination of letters and numbers. Even with over a million users, something like wer#$%123 would still be available and that error message shouldn't show. Are they using the Check Username button or is it giving them that error message after they submit the whole form? Do you find this valuable? |
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Editor/Admin Editor/Admin |
RE: Taken Username
Jun 16 2008, 2:03 AM EDT Not quite sure what this particular person was doing. I just got word from him that he registered successfully after IGNORING the "username is taken" notification! Go figure. :-) Do you find this valuable? |
