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Discussion: signing inReported This is a featured thread

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Posted Anonymously
signing in
Dec 20 2011, 8:55 PM EST | Post edited: Dec 20 2011, 8:55 PM EST
ok so I havent been on my website for a while and I happen to forget my password. I use the email recovery but it ended up making me a new account on there and so I cant get on to fix my website at all. please help! I'm very frustrated Do you find this valuable?    
CryingDove
CryingDove
1. RE: signing in
Dec 22 2011, 4:37 PM EST | Post edited: Dec 22 2011, 4:44 PM EST
Wetpaint does not create accounts when the forget password link is used. It only reports back based on the email address used when an account was created. It is only possible to have one email address per account.

Many get caught up trying to fool the system by entering a fake email account. And when a problem occurs, the cannot get information from WP via that fake email address.

Are you using the correct email address when you created your wiki?

Do you find this valuable?    
GlowingMoon
GlowingMoon
2. RE: signing in
Dec 22 2011, 9:09 PM EST | Post edited: Dec 22 2011, 9:09 PM EST
Alright well then I use to emails one for yahoo and one for google. but it only recognized yahoo which is weird sense it sent me a recovery email for an account I don't remember creating. Do you find this valuable?    
CryingDove
CryingDove
3. RE: signing in
Dec 22 2011, 9:39 PM EST | Post edited: Dec 22 2011, 9:39 PM EST
"Alright well then I use to emails one for yahoo and one for google. but it only recognized yahoo which is weird sense it sent me a recovery email for an account I don't remember creating. "
Were you finally able to get to your wiki with your old login?
Do you find this valuable?    
GlowingMoon
GlowingMoon
4. RE: signing in
Dec 23 2011, 12:30 AM EST | Post edited: Dec 23 2011, 12:30 AM EST
no I am unable to remember my password and the email i used doesnt recover it. Do you find this valuable?    
CryingDove
CryingDove
5. RE: signing in
Dec 23 2011, 12:35 AM EST | Post edited: Dec 23 2011, 12:35 AM EST
What wiki is the one in question and what is the login name
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GlowingMoon
GlowingMoon
6. RE: signing in
Dec 23 2011, 6:43 PM EST | Post edited: Dec 23 2011, 6:43 PM EST
My website? Shrouded Sins and my login name is SheWulf Do you find this valuable?    
CryingDove
CryingDove
7. RE: signing in
Dec 24 2011, 9:08 AM EST | Post edited: Dec 24 2011, 9:08 AM EST
I will forward this onto a Wetpaint personnel. This matter cannot be resolved via the moderation team. Please be patient until it is fixed.
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GlowingMoon
GlowingMoon
8. RE: signing in
Dec 25 2011, 2:41 AM EST | Post edited: Dec 25 2011, 2:41 AM EST
thank you very much I appreciate it. :] Do you find this valuable?    
GlowingMoon
GlowingMoon
10. RE: signing in
Mar 19 2012, 4:02 AM EDT | Post edited: Mar 19 2012, 4:02 AM EDT
Hello... Wondering if any news yet on how I can get my password for my website. Do you find this valuable?    
CryingDove
CryingDove
11. RE: signing in
Mar 20 2012, 7:31 PM EDT | Post edited: Mar 20 2012, 7:31 PM EDT
Wetpaint is not responding to any emails from the moderators. Until they open a line of communications with the moderators we can only tell the members, there is nothing we can do about it.

Do you find this valuable?    
GlowingMoon
GlowingMoon
12. RE: signing in
Mar 20 2012, 10:44 PM EDT | Post edited: Mar 20 2012, 10:44 PM EDT
Oh wow. well ok thanks for trying to help. 0  out of 1 found this valuable. Do you?    

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