Location: Error Messages

Discussion: Profile problemReported This is a featured thread

Showing 4 posts

Posted Anonymously
Profile problem
Jul 16 2011, 10:37 PM EDT | Post edited: Jul 16 2011, 10:37 PM EDT
I seem to be having some trouble editing my profile.

Previously, I was able to edit my profile, but the last few days it's been giving me a pop up every time I try to save: We are sorry, an error occurred. If this problem persists, please reload the page and try again.

I've reloaded the page again and again, and as I said, this has been happening for a few days now. The creator of the site got the same message while trying to edit my profile. I can edit elsewhere on the site, and my profile on other sites. I've tried canceling my membership and rejoining the site. I've tried Firefox, Internet Explorer, and Google Chrome, but the result is the same.

It's not too much of a hassle to make a new account, but I figured I'd check here to see if there was a way to solve this error.

Thanks!
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Naru2008
Naru2008
1. RE: Profile problem
Jul 17 2011, 12:25 AM EDT | Post edited: Jul 17 2011, 12:25 AM EDT
Have you tried clearing your cache and cookies?
http://www.wetpaintcentral.com/page/Browser+Support
Look on that page to see how to clear your cache and cookies,

-Clay
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Posted Anonymously
2. RE: Profile problem
Jul 17 2011, 6:11 PM EDT | Post edited: Jul 17 2011, 6:11 PM EDT
Just tried that, it didn't change anything. Another admin on the site got the same message. Could the recent Wetpaint maintenance have anything to do with it? I didn't get this result until after the maintenance occurred. Do you find this valuable?    
Naru2008
Naru2008
3. RE: Profile problem
Jul 18 2011, 1:43 AM EDT | Post edited: Jul 18 2011, 1:43 AM EDT
It possibly could be. I would join, contact Jeremy, and ask him to look into this. Clearing the cache should have worked to get off all the old info from before and during the maintenance, so it might be a problem Wetpaint has to fix. Do you find this valuable?    

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