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Discussion: Have not received notification to reset passwordReported This is a featured thread

Category: Discussion Forum / I Need Help
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Posted Anonymously
Have not received notification to reset password
Oct 6 2010, 6:36 PM EDT | Post edited: Oct 6 2010, 6:36 PM EDT
Both yesterday and today I asked for assistance in resetting my password since I forgot the one I originally made. I received the message that this would be sent to the email address I provided, but I have never received anything through my email.

Please assist me in resetting my password. Do you find this valuable?    
Shadowclaw2008
Shadowclaw2008
1. RE: Have not received notification to reset password
Oct 6 2010, 6:39 PM EDT | Post edited: Oct 6 2010, 6:39 PM EDT
Are you sure you have the right email address? Do you find this valuable?    
Naru2008
Naru2008
2. RE: Have not received notification to reset password
Oct 6 2010, 6:41 PM EDT | Post edited: Oct 6 2010, 6:41 PM EDT
If you did it while Wetpaint was having problems, your password shouldn't be reset. It should be the same. Try clearing your cache and cookies and trying again, as shown here:
http://www.wetpaintcentral.com/page/Broswer+Support
As for if you didn't do it during the time Wetpaint was "down" then check your Spam folder. Do you find this valuable?    
Losa78
Losa78
3. RE: Have not received notification to reset password
Oct 6 2010, 6:42 PM EDT | Post edited: Oct 6 2010, 6:43 PM EDT
"Both yesterday and today I asked for assistance in resetting my password since I forgot the one I originally made. I received the message that this would be sent to the email address I provided, but I have never received anything through my email.

Please assist me in resetting my password."
You probably tried that during the period when all Wetpaint was down and nobody could log in because of a database bug. I tried to reset my password too the same way you did and it didn't work for me either.
Since we're back up now, maybe you should try it again... Should work now...

Edit:
And Naru2008 already said it all... LOL... The mods here are ultra fast! Do you find this valuable?    
Naru2008
Naru2008
4. RE: Have not received notification to reset password
Oct 6 2010, 6:44 PM EDT | Post edited: Oct 6 2010, 6:44 PM EDT
"You probably tried that during the period when all Wetpaint was down and nobody could log in because of a database bug. I tried to reset my password too the same way you did and it didn't work for me either.
Since we're back up now, maybe you should try it again... Should work now...

Edit:
And Naru2008 already said it all... LOL... The mods here are ultra fast!"
I've been here ever since Wetpaint got back working. xD Do you find this valuable?    

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