Location: Remove Advertising

Discussion: No "cancel subscription" link ... and how to turn off auto-billingReported This is a featured thread

Category: Discussion Forum / General Discussion
Showing 6 posts

aseansec
No "cancel subscription" link ... and how to turn off auto-billing
Nov 10 2009, 10:06 PM EST | Post edited: Nov 10 2009, 10:06 PM EST
Hi,

On my private site I do not see the “Cancel subscription” link on the upgrades tab. What I really want to do is turn off auto billing. There is no link for that either.

How do I cancel my subscription to remove advertising?
For most customers, the cancellation procedure is as follows:
Sign in to your Wetpaint site and go to the Settings section. CHECK
Click on the "Upgrades" tab, which displays your subscription status. CHECK
Click on “Cancel subscription” link. NEGATIVE. THERE IS NO LINK! 1  out of 1 found this valuable. Do you?    
jeremy_wetpaint
jeremy_wetpaint
1. RE: No "cancel subscription" link ... and how to turn off auto-billing
Nov 11 2009, 1:23 PM EST | Post edited: Nov 11 2009, 1:24 PM EST
What site is this in regard to? When did you set up the ad removal subscription? Do you find this valuable?    

aseansec
2. RE: No "cancel subscription" link ... and how to turn off auto-billing
Nov 11 2009, 9:18 PM EST | Post edited: Nov 11 2009, 9:18 PM EST
Thanks Jeremy,

My reply sent privately. Do you find this valuable?    

martyns
3. RE: No "cancel subscription" link ... and how to turn off auto-billing
Dec 17 2009, 11:25 AM EST | Post edited: Dec 17 2009, 11:25 AM EST
I don't want to cancel mine, but I'd like to receive a receipt each month. Do you find this valuable?    
CryingDove
CryingDove
4. RE: No "cancel subscription" link ... and how to turn off auto-billing
Dec 17 2009, 3:00 PM EST | Post edited: Dec 17 2009, 3:00 PM EST
"I don't want to cancel mine, but I'd like to receive a receipt each month."
I have seen this request several times here in the forum. It is not something that is normally provided by Wetpaint. I suggest you email wetpaint and direct your request to them directly. Follow the link below to email them.

http://www.wetpaintcentral.com/contact

 Do you find this valuable?    
jeremy_wetpaint
jeremy_wetpaint
5. RE: No "cancel subscription" link ... and how to turn off auto-billing
Dec 17 2009, 5:00 PM EST | Post edited: Dec 17 2009, 5:00 PM EST
"I don't want to cancel mine, but I'd like to receive a receipt each month."
Unfortunately, Wetpaint does not currently have the ability to issue a monthly invoice for an ad removal subscription. Your receipt for this service is the confirmation page displayed at the time the subscription is created and the monthly credit card charge. Other people that have similar accounting needs print out the page on their Wetpaint site that shows that they are a premium subscription user. Hopefully this works for you. Do you find this valuable?    

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