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Discussion: Search box on site not workingReported This is a featured thread

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Posted Anonymously
Search box on site not working
Jul 14 2009, 10:49 AM EDT | Post edited: Jul 14 2009, 10:49 AM EDT
My site is http://iamanual.wetpaint.com/
I use Microsoft XP with Office 2007, browser Internet Explorer 8
For the past few weeks, we see that the search box on all our pages are not coming up with any finds. All we get is "didn't match any pages, threads or photos" on any search/tag words. This functionality has been working until recently. Please advise. Do you find this valuable?    

Posted Anonymously
1. RE: Search box on site not working
Jul 14 2009, 10:50 AM EDT | Post edited: Jul 14 2009, 10:50 AM EDT
"My site is http://iamanual.wetpaint.com/
I use Microsoft XP with Office 2007, browser Internet Explorer 8
For the past few weeks, we see that the search box on all our pages are not coming up with any finds. All we get is "didn't match any pages, threads or photos" on any search/tag words. This functionality has been working until recently. Please advise."
Sorry, forgot to sign in to my account :) Do you find this valuable?    
Naru2008
Naru2008
2. RE: Search box on site not working
Jul 14 2009, 11:01 AM EDT | Post edited: Jul 14 2009, 11:02 AM EDT
"Sorry, forgot to sign in to my account :)"
I just used it and it is working just fine.

Try putting, ( threads: a word that is in a post, pages: a word written on the page, photos: try the name/a word from the discription )

It was down for a bit, if I am not mistaken, about a month or so ago.

Try it here: www.narutofan1010.wetpaint.com, in the box type: Official or Chat and look for our official chat, and see if it works. 1  out of 1 found this valuable. Do you?    

Posted Anonymously
3. RE: Search box on site not working
Jul 14 2009, 11:10 AM EDT | Post edited: Jul 14 2009, 11:10 AM EDT
"I just used it and it is working just fine.

Try putting, ( threads: a word that is in a post, pages: a word written on the page, photos: try the name/a word from the discription )

It was down for a bit, if I am not mistaken, about a month or so ago.

Try it here: www.narutofan1010.wetpaint.com, in the box type: Official or Chat and look for our official chat, and see if it works."
I just tried it on our site and it is not working unfortunately. This has been down for more than a month at least. Do you find this valuable?    
sasukecool
sasukecool
4. RE: Search box on site not working
Jul 14 2009, 1:32 PM EDT | Post edited: Jul 14 2009, 1:32 PM EDT
Try Clearing your Browser. 1  out of 1 found this valuable. Do you?    
Naru2008
Naru2008
5. RE: Search box on site not working
Jul 14 2009, 1:40 PM EDT | Post edited: Jul 14 2009, 1:41 PM EDT
"Try Clearing your Browser."
Thanks Sasuke, had to go. 1  out of 1 found this valuable. Do you?    
jeremy_wetpaint
jeremy_wetpaint
6. RE: Search box on site not working
Jul 14 2009, 2:02 PM EDT | Post edited: Jul 14 2009, 2:02 PM EDT
Sounds like a problem with our search indexing process. We're looking into it now. 1  out of 1 found this valuable. Do you?    
Naru2008
Naru2008
7. RE: Search box on site not working
Jul 14 2009, 2:10 PM EDT | Post edited: Jul 14 2009, 2:11 PM EDT
"Sounds like a problem with our search indexing process. We're looking into it now."
Couldn't it be just that site Jeremy? I tried on every site i am on's search box and they work just fine.

I am thinking just that one site is messed up Jeremy. 1  out of 1 found this valuable. Do you?    
jeremy_wetpaint
jeremy_wetpaint
8. RE: Search box on site not working
Jul 14 2009, 2:52 PM EDT | Post edited: Jul 14 2009, 2:52 PM EDT
"Couldn't it be just that site Jeremy? I tried on every site i am on's search box and they work just fine.

I am thinking just that one site is messed up Jeremy."
This is a known problem that only seems to occur on a few sites. 1  out of 1 found this valuable. Do you?    
shadowmlb
shadowmlb
9. RE: Search box on site not working
Jul 14 2009, 2:58 PM EDT | Post edited: Jul 14 2009, 2:58 PM EDT
Have the users tried searching on other sites other then their own? 1  out of 1 found this valuable. Do you?    
Naru2008
Naru2008
10. RE: Search box on site not working
Jul 14 2009, 3:01 PM EDT | Post edited: Jul 14 2009, 3:01 PM EDT
"Have the users tried searching on other sites other then their own? "
I gave the person a link, but ignored it, I think Shadow. Do you find this valuable?    
spcheah
spcheah
11. RE: Search box on site not working
Jul 14 2009, 4:22 PM EDT | Post edited: Jul 14 2009, 4:22 PM EDT
Thank you everyone for looking into this. I have cleared our broswers several times - no success. My colleagues and I have visited other wetpaint sites and the search boxes on their sites works but ours is still not functioning. We also noticed that the Recent Site Activity, Top Contibutors on our Home page and the Browse by Keywords continuosly show a "Loading..." message and no recent updates. Do you find this valuable?    

Phil_wetpaint
12. RE: Search box on site not working
Jul 16 2009, 1:59 PM EDT | Post edited: Jul 16 2009, 2:08 PM EDT
spcheah, the problem with Recent Site Activity/Top Contributors/Browse by Keywords was a bug, and they should all work properly now.

The lack of search results on your wiki is a different problem. We'll try to correct it for you.


Phil 1  out of 1 found this valuable. Do you?    
spcheah
spcheah
13. RE: Search box on site not working
Jul 16 2009, 2:16 PM EDT | Post edited: Jul 16 2009, 2:16 PM EDT
"

Phil"
Thank you so very much... will sit back and wait till the error is corrected :) Do you find this valuable?