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Discussion: Search and Browse by keywords Issues
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Posted Anonymously |
Search and Browse by keywords Issues
May 27 2009, 2:26 PM EDT
I'm having a lot of trouble with the search features of our wetpaint wiki. The "search this site" function routinely doesn't retrieve all the known instances of a particular word/phrase. Clicking directly on a tag in a thread/page works, but the tag cloud/browse by keyword -- a) Doesn't contain many of our keyword tags -- b) When you type in some keyword tags into the "type to filter keyword tags" box says that some keywords that do exist do not. These are not new keywords, pages, threads, etc. so I don't believe it's an update issue. In reading through the forums here it seems that search functionality in wetpaint is spotty as I see many people reporting problems, but very little feedback on what's actually going on. Do you find this valuable? |
Vicky-T |
1. RE: Search and Browse by keywords Issues
May 27 2009, 3:22 PM EDT
Whats the URL, Please.
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kwm1111 |
2. RE: Search and Browse by keywords Issues
May 27 2009, 3:52 PM EDT
"Whats the URL, Please."not sure if you'll be able to see the wiki as it's private -- http://nvclibrary.wetpaint.com/ Do you find this valuable? |
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Vicky-T |
3. RE: Search and Browse by keywords Issues
May 27 2009, 4:05 PM EDT
"not sure if you'll be able to see the wiki as it's private -- http://nvclibrary.wetpaint.com/u can't add search terms on private sites... Do you find this valuable? |
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kwm1111 |
4. RE: Search and Browse by keywords Issues
May 27 2009, 8:48 PM EDT
"u can't add search terms on private sites..."I don't think I understand what you mean. I have the ability to attach tags to my posts/etc. on our wiki, and the tag cloud that appears on the search results page is pulling at least some of our tags (just not all of them). Also when I try to filter the keyword tags, I can find some of them but it says that some of the ones we've added do not exist. And I can run some searches successfully on my site. It's just that at least someof the time I'm sure the search is not returning all the instances of that word. Do you find this valuable? |
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Vicky-T |
5. RE: Search and Browse by keywords Issues
May 27 2009, 8:52 PM EDT
oh. its probally a bug!
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edwardandbellafan |
6. RE: Search and Browse by keywords Issues
May 27 2009, 8:57 PM EDT
Wetpaint has constantly experienced problems with their searching features on all wikis. That is why it has been disabled on the Wetpaint homepage. You could always search Google. Try "inurl:(keyword)".
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Vicky-T |
7. RE: Search and Browse by keywords Issues
May 27 2009, 8:59 PM EDT
"Wetpaint has constantly experienced problems with their searching features on all wikis. That is why it has been disabled on the Wetpaint homepage. You could always search Google. Try "inurl:(keyword)"."Thanks Andrew Do you find this valuable? |
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kwm1111 |
8. RE: Search and Browse by keywords Issues
May 27 2009, 9:08 PM EDT
"Wetpaint has constantly experienced problems with their searching features on all wikis. That is why it has been disabled on the Wetpaint homepage. You could always search Google. Try "inurl:(keyword)"."Thanks I'll try that. I did attempt a Google search keyword site:myurlhere that didn't work, but I'll try this approach. That's somewhat disappointing that the search feature isn't more robust. Know of anyone who's had any luck with adding in an external search engine? Do you find this valuable? |
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Posted Anonymously |
9. RE: Search and Browse by keywords Issues
May 27 2009, 9:19 PM EDT
"Thanks I'll try that. I did attempt a Google search keyword site:myurlhere that didn't work, but I'll try this approach.Hmmm... no not really... ~Vicky-T (signed out) Do you find this valuable? |
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edwardandbellafan |
10. RE: Search and Browse by keywords Issues
May 27 2009, 9:19 PM EDT
No, but private wiki searches are found to be less accurate than public sites, and you may not be able to find it in Google due to the site being private. See how that works out, if it doesn't, send me a private message and I will help you out more!
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Phil_wetpaint |
11. RE: Search and Browse by keywords Issues
May 28 2009, 11:22 AM EDT
First off, I see there's some confusion about what's meant by "search." Let me see if I can clarify things.There are multiple levels of search functionality on Wetpaint: 1. Some of the respondents here seem to think you're talking about the "SEO keywords" that we support on all wikis (even on private wikis -- although they don't do any good there, so we suppress the interface for them). These keywords are included in every page our servers send from your wiki, and they're what you'd use to try to improve your Google search ranking. 2. There is also a cross-wiki search feature that previously appeared here on WPC and also on the main Wetpaint site (http://www.wetpaint.com/). This feature is currently disabled while we fix some severe usability issues that were affecting our partners. 3. Any page, photo, or video, and most threads, on any Wetpaint wiki, can have one or more "keyword" tags added. These keywords allow you to quickly link different pieces of content without relying on the content itself. The "tag cloud" is an example of these keywords. [continued in followup] 1 out of 1 found this valuable. Do you? |
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Phil_wetpaint |
12. RE: Search and Browse by keywords Issues
May 28 2009, 11:33 AM EDT
[continued]4. Finally, every Wetpaint wiki, whether public or private, has its own internal search index. This is what is used when you type keywords into the search field above the site's navigation page-tree. This will only find your search terms in the current wiki, not in any others. We are having serious problems right now with the last search feature, and this seems to be one of the problems that the OP is wrangling with. The root of the problem is that the process that we use to update our search indexes was designed long ago, when we had far less data to deal with. It now takes so much longer than it used to that your new content generally doesn't get indexed for a couple of days after you save it. We understand how important searching is, and we're already working on speeding this up. If you like I'll keep you informed on our progress. Regarding the apparent keyword tag problems, there are a couple of limitations to tags that you need to remember to use them effectively. One is that the "tag cloud" doesn't show you all the tags that you've applied to content in your wiki, only the most-used fifty or so, with the size of the text reflecting its usage. This means that it doesn't take long to get your wiki into a state where the tag cloud will be incomplete. The other is that our system treats the tags literally. If you have all the tags "tag", "tags", and "tag cloud" on various pieces of content, clicking on "tag" in the cloud will show you only content that's tagged with "tag", and not content that's tagged with "tags" or "tag cloud" instead. [continued again] 2 out of 2 found this valuable. Do you? |
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Phil_wetpaint |
13. RE: Search and Browse by keywords Issues
May 28 2009, 11:35 AM EDT
[continued]This latter limitation may be why some of your tags don't seem to exist. But it's possible that there's a different problem. If you can give me an example of a tag that exists on a piece of your content but can't be found by tag search, I'll look into it and let you know what I find. Phil Wetpaint QA Do you find this valuable? |
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kwm1111 |
14. RE: Search and Browse by keywords Issues
May 28 2009, 1:55 PM EDT
"[continued]Phil - Thanks for your very thorough reply. I posted a screen shot of the tag filtering issue I'm running into. http://image.wetpaint.com/image/1/Q2rfZH3b6lH7DVx5Ej1zsg59723 I was aware that singular/plural/spelling variations will not be retrieved by a similar tag. I don't think that's the problem. Similarly with the general site search/ indexing issue, I don't believe that time is the contributing factor since some pages that are retrieved are newer than those that are not. Katie Do you find this valuable? |
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Phil_wetpaint |
15. RE: Search and Browse by keywords Issues
May 29 2009, 3:52 PM EDT
Ah, I see -- we claim that there are no matching keyword tags. This is definitely a bug in the tag browser dialog, as clicking on the highlighted keyword in the search results will demonstrate (it will return the "SearchMe.com" thread, which is apparently the one and only piece of content on your wiki with that keyword tag). This is definitely a bug, and I'll get someone working on it ASAP.You can still see all the content with "visual search" as a keyword tag by clicking on the keyword tag links themselves; it's just searching for tags in the Browse panel that seems to be broken. Is this going to cause you a giant problem? Phil Do you find this valuable? |
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kwm1111 |
16. RE: Search and Browse by keywords Issues
Jun 8 2009, 9:40 AM EDT
"Ah, I see -- we claim that there are no matching keyword tags. This is definitely a bug in the tag browser dialog, as clicking on the highlighted keyword in the search results will demonstrate (it will return the "SearchMe.com" thread, which is apparently the one and only piece of content on your wiki with that keyword tag). This is definitely a bug, and I'll get someone working on it ASAP.Yes, you're correct the tags function just fine if you can find one to click on in a thread/page/etc. It's discovery that's causing the problem. It's not insurmountable at the moment, but we're trying to get our colleagues to buy into the wiki as a tool for knowledge sharing, and they're used to being able to reliably search for what they're looking for. I appreciate your time on this. Katie Do you find this valuable? |
spcheah |
17. RE: Search and Browse by keywords Issues
Jul 16 2009, 10:36 AM EDT
Hello,Thank you everyone for looking into this. I have cleared our browsers several times - no success. My colleagues and I have visited other wetpaint sites and the search boxes on their sites works but ours is still not functioning. We also noticed that the Recent Site Activity, Top Contibutors on our Home page and the Browse by Keywords continuosly show a "Loading..." message and no recent updates. But today,the Recent Site Activity, Top Contibutors on our Home page and the Browse by Keywords are working fine. The only functionality not working is Our Search Results box and the Search this site search box. Our page is http://iamanual.wetpaint.com/ Do you find this valuable? |
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Phil_wetpaint |
18. RE: Search and Browse by keywords Issues
Jul 16 2009, 2:09 PM EDT
I'm addressing spcheah's search problem in a separate thread (Search box on site not working).Phil Do you find this valuable? |
Sciaa |
19. Search and Browse by keywords Issues
Sep 29 2010, 11:46 AM EDT
"4. Finally, every Wetpaint wiki, whether public or private, has its own internal search index. This is what is used when you type keywords into the search field above the site's navigation page-tree. This will only find your search terms in the current wiki, not in any others.Is this known issue now resolved? My sites are affected by the same problem. I can't get Search function to be useful. Same thing with "Browse by keyword". Is the issue still around? http://pandorasagawiki.wetpaint.com/ Do you find this valuable? |
