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Discussion: Error #2038Reported This is a featured thread

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guidars
Error #2038
Jul 30 2008, 6:27 PM EDT | Post edited: Jul 30 2008, 6:27 PM EDT
Does anyone know what this error means when you try to upload a photo. Before yesterday, I could upload photos, now I can't ....

"An error occurred while attempting to upload your photo. Error #2038"
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Posted Anonymously
1. RE: Error #2038
Sep 11 2008, 5:01 AM EDT | Post edited: Sep 11 2008, 5:01 AM EDT
Got this error using Firefox, had bad proxy settings for IE. Though most of the editing was using firefox the photo upload seems to use IE settings 3  out of 3 found this valuable. Do you?    

pbendon
2. RE: Error #2038
Sep 11 2008, 7:54 AM EDT | Post edited: Sep 11 2008, 7:54 AM EDT
I seem to remember that you need to update Java. 0  out of 1 found this valuable. Do you?    

pbendon
3. RE: Error #2038
Sep 11 2008, 8:12 AM EDT | Post edited: Sep 11 2008, 8:12 AM EDT
Sorry, not Java, update your version of flash, there is a link on the Wetpaint homepage. Do you find this valuable?    
jeremy_wetpaint
jeremy_wetpaint
4. RE: Error #2038
Sep 11 2008, 2:10 PM EDT | Post edited: Sep 11 2008, 2:10 PM EDT
"Does anyone know what this error means when you try to upload a photo. Before yesterday, I could upload photos, now I can't ....

"An error occurred while attempting to upload your photo. Error #2038""
Here's the link to update Flash in your browser: http://www.adobe.com/products/flashplayer/
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bluebird123
bluebird123
5. RE: Error #2038
Sep 14 2008, 4:42 AM EDT | Post edited: Sep 14 2008, 4:42 AM EDT
"Here's the link to update Flash in your browser: http://www.adobe.com/products/flashplayer/"
i have latest version which is 9..still not working!!
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jeremy_wetpaint
jeremy_wetpaint
6. RE: Error #2038
Sep 15 2008, 4:49 PM EDT | Post edited: Sep 15 2008, 4:49 PM EDT
"i have latest version which is 9..still not working!!"
That error code is something that Flash sends when a problem occurs. Unfortunately it's not very specific other than indicating it's a Flash problem. I would recommend uninstalling Flash Player from your browser and then do a reinstall using the most current download available.
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bluebird123
bluebird123
7. RE: Error #2038
Sep 17 2008, 10:06 AM EDT | Post edited: Sep 17 2008, 10:06 AM EDT
"That error code is something that Flash sends when a problem occurs. Unfortunately it's not very specific other than indicating it's a Flash problem. I would recommend uninstalling Flash Player from your browser and then do a reinstall using the most current download available. "
k i will try that
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Phil_wetpaint
8. RE: Error #2038
Sep 17 2008, 12:55 PM EDT | Post edited: Sep 17 2008, 12:55 PM EDT
Uninstalling Flash is tricky. Adobe publishes an application you have to run to do it. You can find a link to the application, and notes on using it, on the wiki http://testphotoupload.wetpaint.com/.


Phil
Wetpaint QA
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Posted Anonymously
9. RE: Error #2038
Feb 23 2011, 1:47 PM EST | Post edited: Feb 23 2011, 1:47 PM EST
"Uninstalling Flash is tricky. Adobe publishes an application you have to run to do it. You can find a link to the application, and notes on using it, on the wiki http://testphotoupload.wetpaint.com/.


Phil
Wetpaint QA"
None of this has helped. Really getting frustrating.
Any other ideas? I have windows XP and I have updated my Java and Adobe etc, in the hope of fixing this but no such luck. I know this is a very old thread, just found it whilst googling the problem. Just wondering if it has been resolved. o.e
Thanks.
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CryingDove
CryingDove
10. RE: Error #2038
Feb 23 2011, 2:03 PM EST | Post edited: Feb 23 2011, 2:17 PM EST
"None of this has helped. Really getting frustrating.
Any other ideas? I have windows XP and I have updated my Java and Adobe etc, in the hope of fixing this but no such luck. I know this is a very old thread, just found it whilst googling the problem. Just wondering if it has been resolved. o.e
Thanks."
There isn't any reported problems with regards to Wetpaint having a problem in this area. The error is a catch-all message that Adobe Flash player produces.
In the past members that have had this problem and updated their Adobe Flash player and the problem remained, the final solution came down to one of two things.
1. The update to Flash Player did not fully update to the program, where an uninstall of Flash Player was required and an install of the program was performed.
2. An unsupported browser was being used to upload the images.
Iif you use a 64-bit processor on your system, you will need to install a 32-bit browser in order for Adobe Flash to work.

Do you get this message on all the images you are trying to upload? The images must be in a gif, png or jpeg format. Wetpaint does not allow for other formats such as bmp, raw, or tiff. Plus make sure your image file is not really large, (under 500k)

P.S. Are you running Kaspersky Antivirus? If so, try turning it off and try to upload your images. This although a great ant-virus prog, has know to cause problems with Adobe Flash and will produce consistently a 2038 error.



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Arroq
11. RE: Error #2038
Jul 18 2011, 7:45 PM EDT | Post edited: Jul 18 2011, 7:45 PM EDT
I've got FF#.6 now and I still get this message evan when I just updated adobe flash player anymore ideas
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CryingDove
CryingDove
12. RE: Error #2038
Jul 18 2011, 8:57 PM EDT | Post edited: Jul 18 2011, 8:57 PM EDT
Through further research from my last post, I found Adobe flash player 2038 error are usually caused when the operating system's registry contains errors or when certain system files are missing or broken; Adobe flash player 2038 error problems are a sign of a very unhealthy system. Now to correct the error conditions, try downloading this free Registry Repair program from GlarySoft. It is simple to use and it is free.

http://www.glarysoft.com/products/utilities/registry-repair/download/


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Arroq
14. RE: Error #2038
Jul 18 2011, 10:04 PM EDT | Post edited: Jul 18 2011, 10:04 PM EDT
Ok I've downloaded and 'repaired' the items. But when I tried to post a photo/picture the error popped up again, sorry if it doesn't work for me. TT Do you find this valuable?    
CryingDove
CryingDove
15. RE: Error #2038
Jul 18 2011, 10:53 PM EDT | Post edited: Jul 18 2011, 10:53 PM EDT
Try going back to FF 3.6 and see if you still get the error. I say this because any release of FF above that is not officially supported by Wetpaint at this time and they (WP) have not come forth and said anything about why. So it leaves us here in the community spinning wheels trying to fix things.

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Arroq
16. RE: Error #2038
Jul 19 2011, 12:19 AM EDT | Post edited: Jul 19 2011, 12:19 AM EDT
Sorry I guess I never notice my typo, I meant FF3.6 not FF #.6<- I held down shift when I typed the 3 by mistake
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CryingDove
CryingDove
17. RE: Error #2038
Jul 20 2011, 8:37 AM EDT | Post edited: Jul 20 2011, 8:37 AM EDT
Have you tried different images?

Have you tried an image from the internet? Try uploading this image.
http://image.wetpaint.com/image/1/mwf10wTzUkARpcjn3zPk3A5572/GW266H190

Have you tried a photo already in the photo gallery by using the photos url address?



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Arroq
18. RE: Error #2038
Jul 20 2011, 3:36 PM EDT | Post edited: Jul 20 2011, 3:36 PM EDT
Well I can't try the upload from gallery because that error happens there too, but I'll try that photo. Do you find this valuable?    

Arroq
19. RE: Error #2038
Jul 20 2011, 3:46 PM EDT | Post edited: Jul 20 2011, 3:46 PM EDT
Ok it gave me a list of different photos, I picked one and it upload, so I deleted it then I copied another URL of one of my picture, and it gave me the same images as before. Do you find this valuable?    
CryingDove
CryingDove
20. RE: Error #2038
Jul 20 2011, 10:45 PM EDT | Post edited: Jul 20 2011, 10:46 PM EDT
"Ok it gave me a list of different photos, I picked one and it upload, so I deleted it then I copied another URL of one of my picture, and it gave me the same images as before."
If I understand you correctly.
1. Pictures TAKEN from the gallery via the URL address of the image in the gallery worked fine.
2. The address of the photo I gave you...did it work?
3. Where are you trying to get YOUR pictures from? From another site or from your computer?
4. What file format and size are YOUR pictures?
5. Are you trying only one image and getting the error? Or are you trying different images?



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