Remove AdvertisingThis is a featured page

For just $19.95*/month you can remove advertising from your site.

Which ads will be removed?

Remove Advertising - Wetpaint Product Support Site

a. Leaderboard ad
b. Medium rectangle ad
c. Skyscraper ad
d. Banner ad
e. Links to other sites


How do I get ads turned off on my site?
  1. To get started, sign in to your Wetpaint site. (You must be the site creator or a site administrator)
  2. Navigate to the Settings area.
  3. Click on the "Upgrades" to see the full menu of Premium Services.
  4. Click the “Remove Advertising” button to start the purchase process.
  5. Complete the checkout to purchase the service. You will need a credit card for this step.
  6. You will receive an email confirmation when your payment is accepted, and your subscription will begin
View the fine print in Wetpaint’s Terms of Service

How will I be billed?
Once you subscribe, your credit card will be billed monthly. If you were one of our beta customers who subscribed using a PayPal account, your rebilling is via PayPal. At this time we do not support PayPal payments for new subscriptions. Wetpaint does not currently support invoice billing.

How do I cancel my subscription to remove advertising?
For most customers, the cancellation procedure is as follows:
  1. Sign in to your Wetpaint site with the account used to set up the subscription and click on "Settings" near the top right corner of the page.
  2. Click on the "Upgrades" tab, which displays your subscription status.
  3. Click on the “Cancel subscription” link.
Note: The ad removal will continue until the currently paid month expires. Example: You cancel your subscription on the 25th. If your last payment was on the 15th, the ad removal will continue through the 14th of the following month.

If you subscribed using PayPal during our beta test, your cancellation steps are as follows:
  1. Sign in to your Wetpaint site and go to the Settings section.
  2. Click on the "Upgrades" tab.
  3. Click the "Go to PayPal" link and login to your PayPal Account
  4. Follow the PayPal instructions for cancellation

Ads will be turned back on at the end of the current billing cycle once the subscription has been canceled.


How do I update my card number?
Currently, the only way to update or change the card number used for your subscription payment is to cancel your subscription and then resubscribe with the other card. Follow the instructions in the previous section to cancel, then resubscribe with the new card. Any days left from the previous month and billed to your original card will be applied to the term of your new subscription. For example, if you have 15 days remaining on your subscription and you updated your card (cancel and resubscribe) on August 1, Wetpaint will process your payment, but extend your rebill date to September 16. Future months will be billed on the 16th.

Still having problems with your premium subscription?

You can email Wetpaint regarding subscription issues at premium[at]wetpaint[dot]com.




jeremy_wetpaint
jeremy_wetpaint
Latest page update: made by jeremy_wetpaint , Sep 12 2011, 2:39 PM EDT (about this update About This Update jeremy_wetpaint Edited by jeremy_wetpaint

16 words added

view changes

- complete history)
More Info: links to this page
Started By Thread Subject Replies Last Post
KAYGERMAN EDUCATION WIKIS AND ADVERTISING 6 Dec 7 2011, 3:53 PM EST by Naru2008
Thread started: Dec 7 2011, 7:07 AM EST  Watch
I was told that my membership did not have advertising because it was an education site. It has been ad free for some time now, but now they have returned. What should I do to remove them? I cannot pay $19 every month - I am a UK teacher and this is for mypupils. I understood that education wikis were free and ad free?
2  out of 2 found this valuable. Do you?    
Show Last Reply
Anonymous Unable to cancel my subscription to remove advertising 4 Nov 4 2011, 1:14 PM EDT by jeremy_wetpaint
 
Thread started: Jul 19 2011, 12:28 PM EDT  Watch
We have been trying since February 2011 to cancel our Premium subsciption, removing the advertising following the instructions provided by WetPaint. We are getting absolutely and completely frustrated as our July credit card statement has yet another subscription charge for the month. No contact phone numbers nor any email contacts are provided anywhere to be able to speak / deal directly with any of the company reps. Is anyone able to shed any light on why this is happening? We want this matter resolved. Thanks!
Do you find this valuable?    
Show Last Reply
Raglan_History reduce your fees!!! 0 Oct 31 2011, 11:05 AM EDT by Raglan_History
Thread started: Oct 31 2011, 11:05 AM EDT  Watch
I love wetpaint but the cost of premium services is not competitive. I currently pay for webhosting for a cost of $7 per month yet the wetpaint premium is $19 per month. This doesn't seem fair. I would like to continue my wetpaint but I have to have the ads removed because it use the site with primary school children and the headteacher doesn't want to have the ads included. Can you PLEASE take another look at educational establishments in your pricing structure

Thanks, Cheryl Morgan, Raglan Domesday Wiki
Do you find this valuable?    

Anonymous  (Get credit for your thread)


Showing 3 of 50 threads for this page - view all

Related Content

  (what's this?Related ContentThanks to keyword tags, links to related pages and threads are added to the bottom of your pages. Up to 15 links are shown, determined by matching tags and by how recently the content was updated; keeping the most current at the top. Share your feedback on Wetpaint Central.)