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Wetpaint Status
10.20.09New member email notifications have been disabled
The hardware that supports new member email notification processing can't handle the job anymore. The good news is the Wetpaint operations team is working on implementing some better, faster, stronger hardware. The bad news is that it may take a couple of weeks. Thanks for your patience while we get this fixed!Past Status Updates
2.4.2009 - Malware warningWhat Happened?
Wetpaint discovered that an advertisement we were serving contained malware. We found out about this issue thanks to our users reporting the problem. We believe the malware came from an advertiser that turned out to be less than trustworthy. The ad that we ran for them turned out to include code that prompted users to run "Antivirus 360" to scan their computer for viruses. In reality, this ad would install malware on the user's computer if they clicked on it. The malware was first spotted several months ago, but was not reported. It was only recently that more Wetpaint users began to experience it.  If you click either OK or Cancel, it will take you to this page (whether or not you are using a Mac OR a PC), where it will scan your computer, planting a virus.  |
About the Antivirus360 malware
Antivirus360 is the latest version of a known and venerable spyware package. It is a fake Antivirus software package and takes its name from Symantec’s newest product. It pretends to scan your machine for viruses while actually installing them. It then shows a list of infected files which, if deleted, actually causes Windows to cease functioning.
More information on a previous version of Antivirus360, including infected files and registry keys created can be found at Symantec.
What is Wetpaint doing?
Wetpaint has taken steps to block the malicious ad. We are now...
- Verifying the cause
- Determining how many users were affected
- Determining the best fix for any users that were affected
What can I do?
If you clicked on the ad and think you might have been infected, we highly recommend running an anti-virus/malware scan using a reputable product.Instructions on how to uninstall Antivirus 360 can be found here: http://www.bleepingcomputer.com/malware-removal/remove- antivirus-360 If a virus shows up on your scan called "VirtuMonde," please let us know as this may be a high risk adware virus that comes with Antivirus 360.
Free anti-virus tools
- Malwarebytes Anti-Malware
- AVG Free
- View more free options at CNET
Commercial anti-virus tools
If you are still seeing ad-ware issues occur anywhere on Wetpaint, we would greatly appreciate if you would report it to us along with a screen capture of the offending ad. You can send your report to us at info@wetpaint.com.
We messed up
We are very disappointed that we messed up and let something like this happen to you guys. Going forward we will be very carefully screening advertisers that want to place ads on Wetpaint sites, and developing a stringent process to protect our users from any future scams.As always, please let us know if you have any questions, concerns, or suggestions by email or by posting a thread in the discussion forum here at Wetpaint Central. We sincerely apologize to anyone that has been affected by this unfortunate event, and we promise to do our best to make sure nothing like this happens again on our watch.
Best regards,
The Wetpaint Team
11.11.08 - Maintenance completed successfully10.21.08 - Maintenance completed7.23.08 - Update: We've fixed the random assortment of issues from our last release.7.18.08 We're working on a number of issues related to last night's release.
- Fixed! - Inability to send invitations from wikis with custom domains.
- Fixed! - Vizu polls may disappear (re-adding them works, but we've got a fix).
- Fixed! - Photo Gallery slideshow may appear empty.
- Fixed! - Viewing a slideshow from a photo detail page may attempt to load a slideshow from the whole gallery.
6.27.08 - All's well!Wetpaint will be undergoing some routine maintenance beginning Wednesday 6/26/08 at 9:00 PM PDT. The maintenance is scheduled to last several hours during which the sites will be placed in read-only mode and the site creation process will be disabled. Apologies for any inconvenience and we’ll do everything we can to make it a short as possible!4.10.08 - We are currently working to fix a bug that is preventing users from getting past step 2 of the site creation process. We'll have things back to normal shortly!4.08.08 - The 4/8/08 release is now available. Check out the new Photo Gallery feature. Check it out!3.13.08 - The 3/12/08 release is now back up. You now have the Latest Site Activity Panel again. Check it out!3.13.08 - We just discovered a bug that causes the same sub-pages to appear over and over when you click on the little arrow to expand pages in the navigation pane. We are working to fix this now.The hot fix for Wednesday, March 12th is complete. We added a new version of the site activity panel back to the home page - this time on the left rail. Read on for details.The hot fix for Monday, March 10th is complete. We found that our private messaging functionality had become a little bogged down after growing like crazy. We're glad you're clearly enjoying this functionality. Your inboxes should be more snappy than ever. Thanks for your patience while we make adjustments from our big v31 release.03.08.08 - A downtime that was caused by software issues, The Admin took care of it.03.07.08 - Patch release to fix some bugs and performance.. Along with a fix from adding a new server to the Wetpaint Interface.03.06.08 - Another great Wetpaint release.. Action packed with a New Navigation bar, and more editing space on pages. Check it out!02.11.08 - A release that included three great features, check it out here. This release included, Friends, Profile Templates, and the Pages with out Tags report.01.30.08 - A database synchronization problem caused new pages, edits, and other changes to appear as if they had not been made. All changes were being saved to the main database so no changes or data was lost. A fix was put in place by mid morning.. Key
| Image | Meaning |
| | Everything is running well, a successful release was pushed or a previously mentioned problem has been resolved. |
| | When you see this it means that there was a downtime to fix something. |
 | When you see this in the Latest Status Update section, it means there is an upcoming Wetpaint maintenance. |
Baby_Apple |
Latest page update: made by Baby_Apple
, Oct 30 2009, 9:00 PM EDT
(about this update
About This Update
Edited by Baby_Apple
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Keyword tags:
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More Info: links to this page
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| Started By | Thread Subject | Replies | Last Post | ||
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| chanteclaire | The new Sign In Program | 4 | Oct 26 2009, 10:16 PM EDT by sowhat97 | ||
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Thread started: Sep 18 2009, 6:07 PM EDT
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The new sign in program is awesome. It's better that you go to a seperate page and sign in instead of the pop-up box that used to be on there.
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| catluv | Thanks for the Malware help | 0 | Oct 5 2009, 9:25 AM EDT by catluv | ||
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Thread started: Oct 5 2009, 9:25 AM EDT
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I'm glad I found this page and found out why I got the malware like a month ago.
I used the Malwarebytes Anti-Malware and after two hours my laptop was good to go so I'm thankful the problem is fixable. |
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| deborahkrikun | how long is this email notification going to take to fix???????? | 1 | Sep 30 2009, 9:13 PM EDT by Madusha | ||
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Thread started: Sep 30 2009, 9:05 PM EDT
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this problem was posted in May 2009 and still new member invitations cannot login to my wetpaint site - this is a MAJOR problem and I am confused why WetPaint is not addressing the seriousness of the problem - I know if I make it public there will not be a problem but privacy is ESSENTIAL - or now maybe not?????????????
please let me know ASAP what WP will do or fix????? |
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