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Signing In

Trouble getting signed in?

Signing into a Wetpaint site requires two pieces of information - your username and your password. If you enter either one (or both!) of these items incorrectly you will see the following message in red letters:
Wrong username or password entered

What to do:

  1. Check to make sure you are entering the correct username. These days we all have a lot of usernames, so double check to make sure you are inputting the correct one for the Wetpaint account you want to sign into. Look at the "site users" list on your site or check the confirmation email we sent you when you created your site (you kept that, right?). If you are unable to find your username (or it's a private site) follow the instructions below to reset your password.

    The password reset process allows you to get signed in without asking you for your username. You will be signed in and your username will appear on the page once you reset your password
    Note: You can enter your existing password when it asks for a new one if you don't really want to change it.

  2. If your username is correct then the only other option is that your password is wrong. You can reset your password by clicking on the "Forgot your password?" link on the sign in dialog window. It will prompt you for the e-mail address you used to register your account and send you a link to change your password.

FAQ

Q. Every time I sign in I have to reset my password. What's going on?

A. You are most likely entering the wrong username. Make sure you're entering the correct username as shown in #1 above.
Q. I'm trying to reset my password but I never receive the email. What should I do?

A. First, make sure you are entering the email address that you originally used when you registered your account. Also, try adding "password_recovery@wetpaint.com" to your safe list so that it does not get filtered out as a spam message.


See also:



Latest page update: made by jeremy_wetpaint , Mar 4 2008, 3:18 PM EST (about this update About This Update jeremy_wetpaint updated image - jeremy_wetpaint

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Keyword tags: login password Sign In
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Anonymous  (Get credit for your thread)


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Started By Thread Subject Replies Last Post
Anonymous when i try to sign in always asking password...plz help me 3 May 19 2008, 6:17 PM EDT by Anonymous
Thread started: May 15 2008, 1:11 PM EDT  Watch
Why my password is not matching. every time i login .it is telling that password not matched .again iam creating p/w ...
plz help me.
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Keyword tags: login password Sign In
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Anonymous Unable to create an account. 3 May 14 2008, 3:33 PM EDT by klinthull
Thread started: May 6 2008, 9:19 AM EDT  Watch
Message states "Based on the information you have supplied, you are ineligible to create a Wetpaint account." so now everytime I try to start a new account I can't get in. Help!
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Keyword tags: login password Sign In
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Anonymous Signing in (page: 1 2) 27 Apr 10 2008, 3:44 PM EDT by gdappel
Thread started: Dec 7 2007, 5:03 PM EST  Watch
I have signed in so many times, but it still wont let me do anything. I cant do anything to my profile or anything else on my site.
Any advice?
Thanks
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MadisonWomen can't sign in 1 Apr 2 2008, 4:23 PM EDT by AirBrush
Thread started: Apr 2 2008, 4:05 PM EDT  Watch
Every time I try to sign in it tells me that it can't find my username and/or password. I have checked and triple-checked, and I know I am entering them correctly. Nevertheless, the next time I try to sign in it makes me create a new password again.

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Anonymous Question 3 Feb 13 2008, 9:14 PM EST by Ferrari512tr
Thread started: Nov 16 2007, 9:35 PM EST  Watch
Where do I sign in???
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