1. Make sure that you have Caps Lock off as that may affect it. 2. Make sure that you are signing in with a correct username. 3. Try some passwords that you normally use.
I still fail to sign on, what do I do now?
If you still can't sign on then you can recover your password using the steps below:
1. On the sign-in dialog, click "Forgot your password?"
2. Type in your email address and click "Send Password".