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Browser Support

Recommended browsers:

(These recommendations may change over time)
  • Windows platform computers -
  • MacIntosh computers -

The challenge of getting one's webpages to work in all browsers is daunting. With complex, dynamic, database-supported, software-driven websites such as those offered by Wetpaint.com, it simply isn't possible for websites to work equally well in all browsers.

Browsers differ in several fundamental ways (Warning: Technogarble Ahead!):
  • Basic Features Offered (Example the Opera browser offers a sophisticated built-in email program);
  • HTML Processing - How the page formatting language basic to all webpages is converted into a visible page;
  • CSS (cascading style sheet) rendering - CSS defines a page's layout. It's what gives a site it's "look and feel." Though there technically is a standard for how to render CSS, some browsers (notably Microsoft Internet Explorer) do not adhere to the standard. This makes it very difficult to make a page look good and function well on all browsers.
  • Javascript features and performance (Javascript, a programming language, is built into most modern browsers, but how it is interpreted varies a bit from browser to browser).

The last three considerations particularly impact how well Wetpaint works in a browser.

Q & A

Q. I keep getting a clipboard message when trying to edit my page. Why is that?

A. It's a security warning setting that can be changed in Internet Explorer. Here's the fix:

1. At the top of the Internet Explorer window click Tools, then Internet Options.
2. Click the Security tab.
3. Under Select a Web content zone to specify its security settings, click Internet.
4. Click Custom Level.
5. In the Scripting section, under Allow paste operations via script, click Enable.
6. Click OK.
That should do it.
If you want to read more on the subject - here's a thrilling microsoft article!

Q. Why can't I use Safari on Wetpaint?

A. Currently, Wetpaint is not able to fully support the Safari browser. When using Safari on Wetpaint, some features will work and others may not. Wetpaint has been working diligently to find solutions for the features that are not currently supported by Safari. We have filed bugs and sent letters to the good people at Apple and the Safari team, but unfortunately we have not received the support we need from them as of yet. We are constantly improving Wetpaint, and we will continue to reevaluate and work towards offering full browser support for Safari users.

In the meantime, if you’re using a Mac, we recommend that you use the Firefox browser. You can download it for free at www.mozilla.com.

Q. How do I clear my browser's cache, and cookies?

A. Many minor issues such as problems signing in or accessing a page can be alleviated by clearing your browsers temp files and cookies from time to time. This is especially true when Wetpaint has recently released an update to the site and your browser cache contains old data. Use the processes below to clear your cache and cookies.

For Firefox users:

  1. Click on "Tools" at the top of the browser window
  2. Select "Clear Private Data" from the dropdown menu
    Firefox - clear private data
  3. Put a check mark next to "Cache" and "Cookies"
    Firefox - clear private data - dialog box
  4. Click on the "Clear Private Data Now" button

For Internet Explorer users:

  1. Click on "Tools"
  2. Select "Internet Options" from the dropdown menu
    Internet Explorer 7 - Tools - Internet Options
  3. Click on the "Delete" button in the section for Browsing History
    Internet Explorer 7 - Internet Options - dialog
  4. Click the buttons to "Delete files..." and "Delete cookies..." or click on the "Delete all" button
    Internet Explorer 7 - Delete Browsing History
  5. Click "Yes" in the confirmation dialog box


Latest page update: made by DigitalX , Mar 28 2008, 3:32 PM EDT (about this update About This Update DigitalX Edited by DigitalX

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(Showing the last 5 of 17 - view all)
Started By Thread Subject Replies Last Post
Anonymous This is Izzy12 13 Today, 12:17 PM EDT by DigitalX
Thread started: May 2 2008, 4:09 PM EDT  Watch
For some reason, I can't edit any page, or reply or start a thread on Wetpaint sites unless I refresh the page. It gets annoying once you have to do this repeatedly. It also says "error on page" on every Wetpaint page there is. (unless I refresh)
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DigitalX I would like to reccommend a new browser 1 Tuesday, 3:09 PM EDT by DigitalX
DigitalX
Thread started: May 7 2008, 12:56 PM EDT  Watch
I would like to recommend a new browser that is fully supported (already) and has all the features of Firefox. It is a lot like Firefox as it is built on Mozilla technology. But is extremely useful when it comes to other things. It has automatic spell check, you can drag text, links, pictures, videos etc. onto a toolbar and you can view or paste them onto your site later. It is meant to be a social browser but I find that it is more than that. You can search Flickr, add your mail to it and upload photos. It has a lot of features that aren't seen in Firefox yet it has everything that Firefox does have. I would really recommend that you add this browser to the list (you don't have to create any new instructions as they are the same as firefox).

The browser I am talking about is Flock. I just think you should raise awareness about this new browser.
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TheAunties Sign In fault 0 Apr 19 2008, 9:46 PM EDT by TheAunties
Thread started: Apr 19 2008, 9:46 PM EDT  Watch
When I go to change the name of a Template, it asks me to sign in, but it would let me sign in.
I got a message to say that I found a bug and to contact you.
Do you have any ideas to fix this?
1  out of 1 found this valuable. Do you?    
Anonymous Unable to Save when making an Edit addition/change 1 Apr 17 2008, 5:44 PM EDT by Anonymous
Thread started: Apr 17 2008, 5:41 PM EDT  Watch
I belong to a wiki, and when I want to make an addition or a change to the, for instance, "Brainstorming", it lets me type in the addition or change, but when I click on "Save", nothing happens.
1  out of 1 found this valuable. Do you?    
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Anonymous Trouble logging into own wiki 2 Apr 16 2008, 7:47 AM EDT by Anonymous
Thread started: Mar 6 2008, 3:17 AM EST  Watch
Hello wetpaint crew, I have a private webpage and I can't get into it because it has a bug message. Please help. I really enjoy wetpaint. Thanks................I can't wait to get back to work.
1  out of 1 found this valuable. Do you?    
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