Patty |

Custom URL. I lost my Wetpaint site.

AuxManir

AuxManir
Custom URL. I lost my Wetpaint site.
Jan 8 2007, 7:55 AM EST | Post edited: Jan 8 2007, 7:55 AM EST
Following your instructions to create my custom URL I add a new CNAME record in my registrar as follows
Host Name: www.auxmanirgroup.com Address: cybercentaurs.wetpaint.com. I thought it will be auto-redirected to my wetpaint site. But, after information has propogated across the web my new URL http://www.auxmanirgroup.com directed to my base domain site. I think information from my registrar that my domain is set to be the same with, or without www is the reason for this.What I did wrong?Because I couldn't access my wetpaint account to remove custom URL I roll-back my DNS record to defaults ( it is advice from my registrar in case something came wrong). After checking Wetpaint All my sites, I found my site Cyber Centaurs in listing but at URL
http://www.auxmanirgroup.com which still redirect to my base domain site.Desperate, I add new CNAME where is Host name: cybercentaurs.auxmanirgroup.com and Adress: cybercentaurs.wetpaint.com. I redirect it as subdomain cybercentaurs.auxmanirgroup.com to URL http://cybercentaurs.wetpaint.com. because my domain is already redirected. Nothing changed I know my site exist on Wetpaint server but it hasn't URL. Please help me to recover my wetpaint site if it is possible.
1  out of 1 found this valuable. Do you?    
AuxManir

AuxManir
1. RE: Custom URL. I lost my Wetpaint site.
Jan 16 2007, 9:09 PM EST | Post edited: Jan 16 2007, 9:09 PM EST
Thanx moderator for for "quick" reply.
Do you find this valuable?    

Anonymous
2. RE: Custom URL. I lost my Wetpaint site.
Jan 17 2007, 12:59 PM EST | Post edited: Jan 17 2007, 12:59 PM EST
I apologize for the delay in response -- I actually flagged your question for customer support response. I will follow up to see what I can do for you -- this isn't my area of expertise, so I need to find someone internally who can troubleshoot this for you.
Do you find this valuable?    
Patty

Patty
3. RE: Custom URL. I lost my Wetpaint site.
Jan 17 2007, 2:18 PM EST | Post edited: Jan 17 2007, 2:18 PM EST
Your site has been recovered: http://cybercentaurs.wetpaint.com/
Do you find this valuable?    
AuxManir

AuxManir
4. RE: Custom URL. I lost my Wetpaint site.
Jan 17 2007, 7:44 PM EST | Post edited: Jan 17 2007, 7:44 PM EST
Thank you very muchfor your help. Sorry for making you problems. Customer support directed me to post a comment to one of moderators Profile page. In your contributions I saw that you created Custom URL page and thought you are corresponding moderator. Sorry again.
Do you find this valuable?    
Patty

Patty
5. RE: Custom URL. I lost my Wetpaint site.
Jan 17 2007, 8:19 PM EST | Post edited: Jan 17 2007, 8:19 PM EST
You haven't created a problem for me at all. I'm glad you came back -- our support person is a pretty busy guy. Doesn't hurt me at all to lend a hand.
Do you find this valuable?